Sales Excellence:Engage with customers to understand their needs and recommend suitable plumbing and drain cleaning solutions. 
Customer Service: Provide top-notch customer service, both at the front counter and over the phone. Assist customers in selecting the right products, answer inquiries, and ensure their overall satisfaction. Demonstrate awareness of customer needs and actively listen to concerns, ensuring a personalized and positive experience.
Hands-On Approach:Get your hands dirty! Assist with small repairs, and machine troubleshooting in person and over the phone. A willingness to learn and understand the technical aspects of our products is crucial.
Trade Background (Preferred): If you have a background in the trades, your practical knowledge will be an asset. However, a willingness to learn and hands-on attitude is equally important.
Honesty and Integrity:Uphold a high standard of honesty and integrity in all customer interactions and transactions.
Front Counter Management:Manage front counter operations efficiently, including processing sales transactions, answering emails and online enquiries, Hire and workshop service bookings and maintaining a clean and organized workspace.
Positive Attitude:Maintain a positive and proactive attitude in all aspects of the role. Approach challenges with a can-do spirit and contribute to a collaborative team environment.